There are two complaints I most commonly hear from employees
“No one communicates around here” and
“I don’t like the people I work with.”
These two vital strategies go hand in hand — communication and connections. Communication is obvious, but “connections” represents the bonds that exist between people at work. Even though these strategies are emotional, subjective, and [...]
Understand the Customer’s Needs
This strategy is focused strongly on relationships that are essential to understanding the customer’s needs. Meeting the customer’s needs is the true definition of quality. A sales strategy based on this objective needs to be committed to providing the highest quality product or service possible to meet the customer’s needs. But first [...]
Mediating Disputes Among Subordinates
Every line manager in corporate America has felt frustrated over employee tensions and unresolved conflict. And let’s face it: There’s typically more than enough work that needs to be done without involving hurt feelings, resentment, and that walking-on-eggshells sensation that makes you feel more like a referee than a supervisor.
With the critical [...]
Business Success Center Professional Learning Development Smart Money Success
follow: RSS
